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Customer Care

Shipping Options

We generally ship via UPS. However, we can often save you money by shipping small items in a padded envelop via USPS.
When this is possible, we will manually adjust your shipping costs to reflect this savings.

We stock a large number of our products and most can leave our studio in 2 - 3 business days. Please allow for extra time when ordering our switch plates and stoneware items - since these are finished to order. Please note that this is only the time it takes for an order to be processed - and does not include transit time. It is important to remember that we are located on the West Coast. Orders shipped to the East Coast may take 5 – 7 business days to reach their destination.

If you are in a rush, we have several shipping options:

2nd day UPS – Orders will be delivered two business days after they leave our facility. (For example, an order shipped on Friday would arrive on Tuesday.) Please keep in mind that the two day transit time starts AFTER the 2 – 3 days that we need to process your order.

3rd day UPS - Orders will be delivered three business days after they leave our facility. (For example, an order shipped on Friday would arrive on Wednesday.) Please keep in mind that the three day transit time starts AFTER the 2 – 3 days that we need to process your order.


Overnight UPS – Orders will be delivered the day after they leave our facility. Please keep in mind that this 1 day transit time starts AFTER the time we need to process your order.